About company

About company

The company INTOURAERO was founded in 1993, every year the range of services expanded, improved technologies used in the work. Today, INTOURAERO is a leading provider in the market of travel services, registered in the Unified Register of Tour Operators (MWT 002919, LLC "INTOURAERO"), accredited by the International Air Transport Association (IATA). INTOURAERO part of the Alliance International Travel Partnership (ITP).

According to the results of twenty years of successful work of our clients are more than eight hundred Russian and foreign companies, such as: JSC "VimpelCom", JSC "Rosgosstrakh", LLC "Russian Railways Tour corporate", LLC "Independence-Management", "X5 Retail Group", "Huawei", "Embassy of Japan", "Honda RUS", "Red Bull", "Delongi", "Samsung", "SKOLKOVO" and many others.

The company INTOURAERO developed, implemented and successfully operates the program "Maximum efficiency without cost", the implementation of which allows to significantly reduce costs, increase efficiency, simplify financial and accounting reports in the sphere of organization of business travel.

With many years of professional experience of each employee and own technological developments clients INTOURAERO annually save up to 30% of the costs of business travel, getting the best rates and guaranteed high quality service.


History

The company INTOURAERO was founded in 1993. The company's staff were only three employees at that moment and they had a passport and visa services for people traveling abroad. Over time, the company was actively developing, expanding the range of provided services and improving the technology used in the work. By 1995 INTOURAERO was a member of the International Air Transport Association (IATA), that allowed to issue air tickets on flights of foreign airlines. Then INTOURAERO was accredited by the Transport Clearing House (TCH) which gave the opportunity to obtain tickets on the flights of Russian air carriers.

Today INTOURAERO is one of the leading business travel agencies in Russia and offers a full range of services in the sphere of business and private traveling. " The INTOURAERO registered in the Unified Register of Tour Operators and it is a part of the International Alliance Agents International Travel Partnership (ITP). The company is an agent of more than 80 leading Russian and foreign airlines . In registration of rail transportation company INTOURAERO successfully cooperates with the company UFS - Universal Financial Systems and the International Railway Agency. The company INTOURAERO accredited consular offices in a number of foreign embassies . The company employs are 70 people as at the year 2014. Employees of the company are ready to render the qualified help in any question.

For twenty years of successful work, corporate clients INTOURAERO became more than eight hundred Russian and foreign companies. INTOURAERO has an extensive network of business partners in Russia, CIS and foreign countries . To ensure efficient and effective service organized implant-offices in major Russian and international corporations.

In INTOURAERO developed, implemented and successfully operates the program "Maximum efficiency without cost". The implementation of this program allows to significantly simplify financial and accounting reports, reduce costs and increase efficiency in the organization of business travel. Clients of the company to annually save up to 35% of travel costs, getting the best rates and high quality service, which is achieved own technological developments of the company.

Full range of services, provided by the company INTOURAERO today, includes:

  • booking and processing of individual and group air and railway tickets across Russia, the CIS and international destinations;
  • accommodation in the best hotels in Russia and worldwide;
  • car rental services, provision of cars of any class with or without driver, hourly rent of buses;
  • organization of visa support for clients traveling abroad and for foreigners coming to Russia and CIS countries;
  • registration of insurance policies, including the extended insurance passengers from the moment of entrance to the airport of departure to the moment of leaving the airport of arrival, including insurance on board the plane;
  • organization of VIP halls at the airports of arrival or departure all over the world;
  • organization of corporate events, conferences, seminars and other MICE services;
  • selection and booking of private tour packages for employees of corporate clients traveling on vacation with their families;
  • excursion service, organization of visiting exhibitions, museums and theatres;
  • twenty-four-hour online customer support per 7 days a week;
  • free delivery of documents by own courier service.

Offer for corporate client

INTOURAERO IS:

  • Team of professionals, the average experience of it's work in sphere of business travel for more than 5 years
  • Focus on building long-term relationships with clients. About 95 % of clients working with INTOURAERO on a continuous basis for more than 5 years
  • Individual approach to each client, with strict observance of the travel policy
  • A clear understanding of customers ' needs in the field of organization of business travels
  • Work with only direct contracts with Russian and foreign suppliers of services
  • Offer the optimum and most economical variant of the travel
  • A full range of services for business travels
  • Round the clock customer supporting. Processing of applications 24 hours
  • Ordering system - One Window - single incoming address for applications for all types of services
  • Own system on-line booking
  • Stable position on the market of business travel services
  • High motivation of employees INTOURAERO allows us to be flexible and quick in communicating with clients and suppliers services
  • Ability to react to various changes and to solve tasks
  • Guarantee of compliance with the corporate travel policy of the client company
  • Optimization of expenses of the company on a business trip
  • Flexible pricing policy in accordance with the client's budget
  • Payment of services in convenient for the client form: cash, bank transfer, credit card
  • Timely provision of closing documents
  • Own courier service

The conclusion of the contract for corporate services with INTOURAERO guarantees our partners providing all necessary services, including:

  • providing of delay of payment (cooperation in the conditions of after payment)
  • priority in service with the release of the personal manager-supervisor;
  • free consultations of specialists on any questions in the sphere of business travel;
  • regular provision of information about special offers of the company;
  • free shipping documents to the office;
  • providing of reporting on travel and other services;
  • the possibility of opening the implant-office directly in the client's company;
  • Development of the program of optimization of expenses for business travels

The company INTOURAERO offers a full complex service in the sphere of organization of business travels.

Main directions of company activity are:

  • Issuing air tickets for the flights of any air companies
  • Issuing railway tickets for trains of the Russian Federation, CIS and Europe, the tickets for the Aeroexpress
  • Booking of hotels via Russian Federation and around the world on better terms
  • Booking of serviced apartments in Moscow
  • Transportation around the world: the order of transfer, rent of cars
  • Organization of VIP services at the airports (VIP-halls, Fast-track, Halls for official persons and delegations)
  • Organization of MICE events
  • Organization of private travel
  • Passport and visa services
  • Expense management and Travel Policy
  • On-line booking system